Quality Management

Instructor: Dan Zuccarello

Are you prepared to step into the role of a quality leader? Welcome to the Quality Management course, where you’ll learn to navigate the transition from bench scientist to a successful quality manager with confidence and clarity. Led by industry expert Dan Zuccarello, this course empowers aspiring and new managers to build and sustain robust quality management systems that support the highest standards in lab performance and compliance. Whether you're a new leader or an experienced manager, this course provides the essential tools to thrive in a quality management role.

What is this course about?

This comprehensive course introduces participants to the core principles of quality management and the critical skills needed to become an effective quality leader. You’ll explore the dynamics of transitioning into management, balancing formal and informal responsibilities, setting up a quality unit, and leading your team through the complexities of regulatory and stakeholder demands. Designed specifically for lab professionals stepping into management roles, this course serves as a foundation to help you master the art and science of quality leadership.

What are the benefits of this course?

Understand Key Management Responsibilities: Learn how to navigate the transition from bench scientist to quality manager and understand the shift in responsibilities that comes with the role.
Establish a Quality Management System: Build a comprehensive quality framework to ensure compliance, consistency, and continuous improvement in your lab operations.
Manage Stakeholder Expectations: Gain insights into managing expectations and building trust with both internal and external stakeholders.
Drive Decision-Making with Data: Develop strategies for data-driven decision-making that align with the lab’s quality goals and improve overall efficiency.
Develop Leadership Skills: Hone your ability to lead, influence, and support your team while fostering a strong culture of quality within your lab.

What are the learning outcomes of this course?

By the end of this course, engaged learners should be able to:

Describe relationship changes that occur when moving from the bench to a management role
Identify the core responsibilities of the quality unit
Recognize how managers must integrate quality management into their operations to succeed
List the seven key principles needed in quality management that are critical for long-term success
Explain how leadership is a skill to be learned, practiced, and applied daily

Ready to become a catalyst for quality in your lab?

Enroll today and equip yourself with the tools and strategies needed to lead your team through the complexities of quality management and compliance with confidence and ease.